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Privacy Statement

Voity Electrical ("Voity Electrical," "we," "us," or "our") is a locally owned electrical contractor based in Rutland, Vermont. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Statement explains what we collect, how we use it, and — just as important — what we will never do with it.

The short version: We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your mobile phone number and your consent to receive text messages are never shared with or sold to anyone. Ever.

Information We Collect

We only collect the information we need to serve you well. Depending on how you interact with us, that may include:

  • Contact details — your name, phone number, email address, and service address.

  • Project details — information you share about your home's electrical needs, the work you're requesting, and related notes or photos.

  • Communication records — messages you send us through our website form, email, phone, or text.

  • Payment information — details needed to process deposits and invoices (handled through secure, trusted payment processors).

  • Website information — basic technical data your browser provides when you visit our site, used to keep the site working properly.

How We Use Your Information

We use your information to run our business and take good care of you, including to:

  • Respond to your inquiries and prepare estimates.

  • Schedule visits, coordinate work, and complete your electrical projects.

  • Send you appointment reminders, estimates, invoices, and service updates.

  • Communicate with you by phone, email, or text about your requests and jobs.

  • Process payments and keep accurate records.

  • Improve our services and meet our legal and safety obligations.

Text Messaging (SMS/MMS)

If you provide your phone number and opt in, we may send you text messages about your estimates, appointments, scheduling, and service updates. Message frequency varies, and message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance. Consent to receive text messages is not a condition of purchasing any product or service.

Your mobile opt-in information and consent are never shared with or sold to third parties or affiliates for any purpose. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

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Opt-in confirmation text

Voity Electrical ⚡ You're all set! We'll text you about estimates, scheduling, and appointment updates. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.

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HELP reply

Voity Electrical: Need a hand? Call 802-683-2001 or email righthand@voityelectrical.com. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel.

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STOP reply

Voity Electrical: You're unsubscribed and won't get further texts. Reply START to rejoin anytime. For help, call 802-683-2001.

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How We do NOT Share Information

We do not sell, rent, or trade your personal information. We do not share it with third parties for their own marketing purposes. The only times we share information are limited and practical:

  • Trusted service providers who help us operate — for example, our scheduling and invoicing software, payment processors, or communication platforms. They may only use your information to perform services for us, not for their own marketing.

  • Coordination partners when your project requires it — such as the power company (GMP), permitting offices, inspectors, or other trades — and only the details needed to complete your work.

  • Legal requirements when we are required to share information by law, regulation, or valid legal process, or to protect the safety, rights, or property of our customers, our team, or the public.

As stated above, text messaging originator opt-in data and consent are excluded from all of the sharing described here — that information is never shared with any third parties.

Data Security

We take reasonable steps to protect your information and work with reputable providers that maintain their own security safeguards. No method of transmission or storage is ever completely secure, but we treat your information with the same care we'd want for our own.

Your Choices

You are always in control of how we reach you. You may:

  • Reply STOP to any text message to stop receiving texts, or START to opt back in.

  • Ask us to update or correct your information.

  • Request that we delete your information, where we are able to do so consistent with our recordkeeping and legal obligations.

Just reach out using the contact details below and we'll take care of it.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will remove it.

Changes to This Statement

We may update this Privacy Statement from time to time. When we do, we'll revise the effective date above. We encourage you to review it periodically so you always know where things stand.

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Contact Us

Questions about this Privacy Statement or your information? We're glad to help.

Voity Electrical

207-A Randbury Rd, Rutland, VT 05701

802-683-2001

mr@voityelectrical.com

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